480-490-2550

Service@VisionMobileRVRepair.com

Mon-Fri: 7am-5pm Closed Sat. & Sun.

Mon-Fri: 7am-5pm Closed Sat. & Sun.
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Warranty Guidelines

We Make Working With Your Warranties Easy

Vision Mobile RV Repair work with most factories, extended warranty and insurance companies. All claims will require: manufacturer name, model number, serial number, date of purchase, year, make, model and VIN (Vehicle Identification Number) of your RV.  All warranties listed below will require $220 service fee that may not be covered by the manufacture warranty.

*Before a claim is started, you should make sure you have the proper coverage.  You should call your warranty company and double-check your coverage with the issue you need repaired.  We will not write insurance and warranty claims to cover items that should not be covered.
  1. RV Manufacture Warranty – The manufactory warranty comes with the purchase of a new RV – normally the warranty last one year from the date of purchase.
  2. RV Component Supplier Warranty – Most RV appliances come with a Limited Warranty. This warranty will cover labor for replacing a defective part by the product manufactory from Dometic, Norcold, Coleman-Mach, Suburban, ect.
  3. Extended Warranty – Based on the extended warranty agreement, your coverage could range from basic to premium. Covered items will be based on your warranty agreement.
  4. RV Insurance – Liability insurance for your RV in case of an accident.

RV Manufactory Factory Warranty or RV Component Supplier Warranty Process

During the initial visit, the technician will troubleshoot and locate the root cause of your issue, take pictures and help determine the best solution to resolve the problem.

Vision Mobile will work with the manufacturer to complete the warranty claim process and communicate our findings back to you.

Often manufacturers will require parts be sent to us from their facility to complete your repair. If we are not able to complete your repair during our initial visit, a follow-up visit will be required to complete your repair.

Extended Warranty or Insurance Claims Process

During the initial visit, the technician will troubleshoot and locate the root cause of your issue, take pictures and help determine the best solution to resolve the problem.

Vision Mobile will work with the Extended Warranty provider to complete the extended warranty claim process and communicate our findings back to you.

If parts are needed to complete your repair, we will purchase all parts and schedule an appointment to repair.  If we are not able to complete your repair during our initial visit, a follow-up visit will be required to complete your repair.